What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Cody L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Your all-in-one CRM from start to finish

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!

What is your favorite aspect of this product?

If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.

What do you dislike most about this product?

I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.

What recommendations would you give to someone considering this product?

I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Venkateshwar Naidu D.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Wonderfull Product for Sales & Service with AI

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Ease of use, GTM time, ease of setting up

What is your favorite aspect of this product?

with einstein is so easy for sales team to predict and do more sales

What do you dislike most about this product?

Costing is bit high

What recommendations would you give to someone considering this product?

Just go for it and buy it but make sure you get it implemented and training right for end users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Satya K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Tremendous Product Functionality

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Sales Cloud. It is Unlock business growth and customer success with the power of Data and CRM along with AI

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing can be dislike

What recommendations would you give to someone considering this product?

For a Business Growth

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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