What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

Kaitlyn W.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

The most accurate sales business tracking

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

When it comes to customer relationship management systems, Salesforce is hands down the best. The solution is flexible enough to adapt to your customized sales process scenarios. With proper data hygiene and movement within your organization, you can rely on it to support business options.

What is your favorite aspect of this product?

Its easy-to-use design improved our group's efficiency by standardizing our clients' information across all platforms. We were able to significantly increase our change rates thanks to the leadership role of the next lead element. Our financial administrations division benefited greatly from specific customer profiles, which increased customer loyalty and satisfaction.

What do you dislike most about this product?

Unfortunately, the Salesforce mobile app is missing. They haven't made any significant changes to the app in years and the user experience is terrible. Starting from scratch, they need to redesign the entire app experience.

What recommendations would you give to someone considering this product?

Many of the leads that came through our website eventually converted to phone calls. Our outreach team could have saved time and effort by avoiding following many of the leads in the first place. Our leads are now more qualified using Salesforce, which means they are more likely to close.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Dhruv V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Excellent Product, never disappoints

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has way more features than any other similar product, I love using because of the interface and ease of use.

What is your favorite aspect of this product?

I personally like the customizations it offer along with its impressive dashboard

What do you dislike most about this product?

There is nothing to dislike about this awesome product!

What recommendations would you give to someone considering this product?

Salesforce is a must-have software for each organisation that aims to grow..

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Inspires Innovation

Primo G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Its really an amazing product to use

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

We appreciate salesforce sales cloud enterprise for its extensive customization options, robust integration capabilities, and AI-driven insights. and it gives us a scalable solution tailored to diverse our business needs, empowering our teams to streamline our sales processes, drive productivity, and foster meaningful customer relationships efficiently.

What is your favorite aspect of this product?

the sales processes and AI

What do you dislike most about this product?

The price of this product

What recommendations would you give to someone considering this product?

it was an amazing crm to use its giving you a lot of option.

Pros

  • Performance Enhancing
  • Respectful
  • Security Protects
  • Helps Innovate

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