Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.2 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Conversation Intelligence category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

4
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Continually Improving Product

Feature Ratings

Average 86

Call Recording

87

Call Analytics

87

Dashboards and Reporting

87

Artificial Intelligence Engine

87

Mobile Support

86

Audio Transcription

86

Pipeline Visibility

86

Role-Based Access

85

Manager Annotation and Feedback

85

Application Integration

84

Conversation Coaching

83

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

88

Breadth of Features

87

Quality of Features

87

Availability and Quality of Training

85

Business Value Created

85

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Vendor Support

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

78

Salesforce Sales Cloud Enterprise Reviews

Claudia T.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Salesforce is a user-friendly software!

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is really easy to use. For reporting, it gives a good and clear views of the specifics we need to have in our day to days

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Salesforce is a well thought platform, no complaints

What recommendations would you give to someone considering this product?

Make sure you know and use all the great features the software provides, as I'm sure that it will make your life easier!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Primo G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Its really an amazing product to use

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

We appreciate salesforce sales cloud enterprise for its extensive customization options, robust integration capabilities, and AI-driven insights. and it gives us a scalable solution tailored to diverse our business needs, empowering our teams to streamline our sales processes, drive productivity, and foster meaningful customer relationships efficiently.

What is your favorite aspect of this product?

the sales processes and AI

What do you dislike most about this product?

The price of this product

What recommendations would you give to someone considering this product?

it was an amazing crm to use its giving you a lot of option.

Pros

  • Performance Enhancing
  • Respectful
  • Security Protects
  • Helps Innovate

Oyemomi M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

This is a fantastic product! The best.

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

One of its unique features is Salesforce Einstein, which provides AI-powered insights like Opportunity Scoring and Next-Best-Action recommendations, helping me make data-driven decisions.

What is your favorite aspect of this product?

Salesforce Einstein

What do you dislike most about this product?

Absolutely nothing

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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