Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.2 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Conversation Intelligence category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

4
Since last award

97 Plan to Renew

3
Since last award

87 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Continually Improving Product

Feature Ratings

Average 86

Call Recording

87

Call Analytics

87

Dashboards and Reporting

87

Artificial Intelligence Engine

87

Mobile Support

86

Audio Transcription

86

Pipeline Visibility

86

Role-Based Access

85

Manager Annotation and Feedback

85

Application Integration

84

Conversation Coaching

83

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

88

Breadth of Features

87

Quality of Features

87

Availability and Quality of Training

85

Business Value Created

85

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Vendor Support

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

78

Salesforce Sales Cloud Enterprise Reviews

Naman J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use with excellent features

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This product offers ease to use and customization making it better

What is your favorite aspect of this product?

The filters offered are very convenient to use and change The UX is interactive and allows smooth usage

What do you dislike most about this product?

Highly customizable

What recommendations would you give to someone considering this product?

Definitely should use it A product that can add a lot of value to the sales team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Anushka J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Salesforce is the best for Sales, very easy to use

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has all the features in it which makes it one stop CRM for all the people in sales.

What is your favorite aspect of this product?

My favourite aspect about this is that salesforce helps me to keep a track of my leads, my prospects and i can also send them emails from it, takes notes and a lot more.

What do you dislike most about this product?

There is nothing as such that i dislike, all existing and new features are just amazing.

What recommendations would you give to someone considering this product?

I would just say, go for it and it will definitely help them for lead generation and help them to follow up with them.

Pros

  • Trustworthy
  • Effective Service
  • Saves Time
  • Fair

Bhave u.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Feb 2024

Salesforce is one stop solution for all our sales

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

ease in processes with diverse features that it provides to qualify leads and track sales in our orgainsations, helps manage sales team and integrate different applications to capture more features in use

What is your favorite aspect of this product?

One stop solution of all my sales related data and helps tracking my work and prospects

What recommendations would you give to someone considering this product?

I would be more than happy to suggest using salesforce, it has so many features which helps you track end to end sales journey for your product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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