




Salesforce Sales Cloud Enterprise

What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 94%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Helps Innovate
- Efficient Service
- Continually Improving Product
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Support
Call Analytics
Artificial Intelligence Engine
Dashboards and Reporting
Call Recording
Pipeline Visibility
Audio Transcription
Role-Based Access
Manager Annotation and Feedback
Conversation Coaching
Application Integration
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Customization
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Score 9.0
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Krista D.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
An Accountant’s Perspective
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
If I need to follow up on a client’s accounting service proposal, Salesforce helps me track every interaction, from emails to meetings, in a single, unified profile.
What is your favorite aspect of this product?
I remember pulling up real-time sales data for a financial forecasting session with just a few clicks. It’s incredibly satisfying to have that level of clarity without relying on third-party analytics—everything is just right there.
What do you dislike most about this product?
I had a situation where I needed a simple sales report, but navigating through the clutter of less relevant options was more time-consuming than it needed to be.
What recommendations would you give to someone considering this product?
It’s a powerhouse tool, but only if you tweak it to fit your workflows.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.

Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
You can optimize sales processes.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise is competitive because: - Sales teams achieve greater efficiency and focus on critical activities through increased productivity, automation, and analytics technologies. - Total accessibility sellers can operate from any location thanks to mobile connectivity and cloud availability. - By consolidating all customer data into a single platform, you can gain a comprehensive understanding of each customer and gain a 360° perspective of them. - Automation of complex procedures, such as approvals and routine operations, which shortens sales cycles and reduces the margin of error.
What is your favorite aspect of this product?
I enjoy Salesforce Sales Cloud Enterprise because: - You can manage all customer data, including contact details, interaction histories, through account and contact management. - Track the development of sales opportunities from identification to deal closure with the help of managing opportunities. - Lead management gathers, classifies and converts leads into sales prospects.
What do you dislike most about this product?
You won't have any problems using Salesforce Sales Cloud Enterprise; It is an incredible tool.
What recommendations would you give to someone considering this product?
I suggest Salesforce Sales Cloud Enterprise because it can be easily tailored to the unique requirements of the business, including reports and workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Mark D.
- Role: Information Technology
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fantastic product overall.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The brand recognition globally
What is your favorite aspect of this product?
The ease of administration of it
What do you dislike most about this product?
Not enough enhancements for admins
What recommendations would you give to someone considering this product?
Hire the right implementation partner. If you don’t, it could cost you
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Generous Negotitation
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
