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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
4
Since last award
97 Plan to Renew
3
Since last award
87 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Recording
Call Analytics
Dashboards and Reporting
Artificial Intelligence Engine
Mobile Support
Audio Transcription
Pipeline Visibility
Role-Based Access
Manager Annotation and Feedback
Application Integration
Conversation Coaching
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Customization
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1936220/original/1936220.jpg?1738891897)
Ivana S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Excellent strategy
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Its interconnectivity.
What is your favorite aspect of this product?
I like its reputation, unlike the competition.
What do you dislike most about this product?
There is no need, it does not confuse users, it is very intuitive.
What recommendations would you give to someone considering this product?
It is necessary to use Salesforce Sales Cloud Enterprise to find out if it meets your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2164973/original/2164973.jpg?1715915483)
Akshat A.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted May 2024
Best product for tracking
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
That gives a complete view
What is your favorite aspect of this product?
That helps my team to understand the customer and maintain relationships
What do you dislike most about this product?
Some of the leads do not show in the app
What recommendations would you give to someone considering this product?
Good Product to track and maintain leads
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Maggie O.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Apr 2024
Thank God for SF
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise stands out due to its robust functionality, customizable features, and seamless integration with other Salesforce products. Its user-friendly interface, comprehensive analytics, and scalability make it a top choice, empowering businesses to optimize sales processes and drive growth effectively.
What is your favorite aspect of this product?
One admirable aspect of Salesforce Sales Cloud Enterprise is its versatility. Its ability to adapt to diverse business needs through customization and integration is impressive, offering users a tailored solution that evolves with their requirements.
What do you dislike most about this product?
Some users might find aspects like the learning curve or the initial setup complexity challenging. However, Salesforce's extensive support and community resources often mitigate these concerns, helping users navigate any difficulties effectively
What recommendations would you give to someone considering this product?
For someone considering Salesforce Sales Cloud Enterprise, I'd suggest thoroughly evaluating your business requirements and ensuring alignment with the platform's features. Additionally, take advantage of Salesforce's extensive resources, such as training modules and support forums, to maximize the product's potential and streamline implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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