Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Dorcas R.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Salesforce Sales Cloud Enterprise Is Reliable

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

I like the consistency of Salesforce Sales Cloud Enterprise. Salesforce Sales Cloud Enterprise is easy to use.

What is your favorite aspect of this product?

Salesforce Sales Cloud Enterprise has powerful features. I like the brilliant capabilities of Salesforce Sales Cloud Enterprise.

What do you dislike most about this product?

No dislikes about Salesforce Sales Cloud Enterprise.

What recommendations would you give to someone considering this product?

I highly recommend Salesforce Sales Cloud Enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel H.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Multitude of options to fit unique business needs

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

We love that we can use it to keep information organized and accessible to our direct team and our partners.

What is your favorite aspect of this product?

The ability to track and analyze data and trends has been hugely helpful!

What do you dislike most about this product?

Because there are so many ways to implement salesforce, some of the tools don't make sense for our organization and add some unnecessary steps to our process.

What recommendations would you give to someone considering this product?

Take some of the free Salesforce trainings available online

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Respectful

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