




Salesforce Sales Cloud Enterprise

What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
99 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 89%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Analytics
Pipeline Management
CRM Integration
Internal Sales Collaboration
Workflow Automation
E-Mail Integration
Dialer Integration
Call Management
Omnichannel Campaign Management
Next-Best-Action Recommendations
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Conversation Intelligence
Score 9.0
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews

Ohanyere U.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Mar 2025
Exciting and Refreshing
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It helps in generating quality leads and manage customer expectations
What is your favorite aspect of this product?
CRM integration
What do you dislike most about this product?
I don’t dislike anything about the software
What recommendations would you give to someone considering this product?
The software is an all round solution provider
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Reed C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
An empowering sales automation tool.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
We can have a closer look at the distinctive capabilities and strengths of Salesforce Sales Cloud Enterprise. It enables you to make data-driven sales analytics by giving you access to a vast network of professionals. However, it is costly. On the whole, this tool provide robust solutions to business requirements. When implemented, they need to be planned and aligned with the organizational purpose in order to create value.. This tool brings distinctive capabilities specific to various working scenarios, from efficiencies to business planning. In highlighting their strengths and deficiencies.
What is your favorite aspect of this product?
The goal is to offer an extensive accessibility of the features and helping professionals choose the right strategy for their sales automation and salesforce provide it all for you. You can use this for various business operations. Salesforce Sales Cloud automates customer relationship management and sales processes. It ensures safe file sharing and collaboration and enables data-driven sales automation.
What do you dislike most about this product?
You might have to encounter some complexities in its use due to its steep learning curve making it hard to use and imply in your working place. It also comes with a higher price tag but for sure it provides the value.
What recommendations would you give to someone considering this product?
Businesses need to select instruments based on their specific needs. Scalability, integration, and ease of use are the most important considerations when selecting a solution like Salesforce Sales Cloud. If you are a small business, first use the free or basic versions to see whether there is any return on investment before you invest. Effectively using training tools on hand will increase adoption and impact in the long run.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gemma J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
Customization Heaven, But Don’t Go It Alone
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Most CRMs give you a pre-set structure, but Salesforce lets you mold it to your processes, no matter how niche or complex. It feels less like software and more like a toolkit for building your perfect sales system.
What is your favorite aspect of this product?
I set up an automated follow-up for leads marked as "hot" that triggers a series of personalized emails and task reminders—practically working magic for our sales team.
What do you dislike most about this product?
Building custom dashboards can feel like solving a puzzle when all you want is a quick insight. I’ve spent hours trying to make data look the way I need it.
What recommendations would you give to someone considering this product?
If your team is ready to commit to deep customization. Then, bring in a Salesforce admin or consultant—someone who can set it up properly, because trying to DIY this beast will leave you frustrated
Pros
- Unique Features
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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