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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
99 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Analytics
Pipeline Management
CRM Integration
Internal Sales Collaboration
Workflow Automation
Omnichannel Campaign Management
E-Mail Integration
Dialer Integration
Next-Best-Action Recommendations
Call Management
E-Mail Campaign Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Montgomery O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2024
Can be cumbersome to manage high volume
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry Standard
What is your favorite aspect of this product?
Reporting is robust
What do you dislike most about this product?
DIfficult to leverage all features
What recommendations would you give to someone considering this product?
Have a dedicated Saleforce resource/trainer
Pros
- Performance Enhancing
- Trustworthy
- Client Friendly Policies
- Reliable
Please tell us why you think this review should be flagged.
Eric Q.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Oct 2024
Flexible, Automated, and Sometimes Too Much
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
You can really mold it to fit your organization’s processes, which is a big deal in the biotech industry where every sales cycle can be unique.
What is your favorite aspect of this product?
In the past, I used to manually track leads and follow up, but now, setting up automated triggers based on lead behavior feels like I've got a virtual assistant. It’s like the tool just knows when to nudge a prospect or send that perfectly timed follow-up email without me lifting a finger.
What do you dislike most about this product?
The lead tracking feature could be a bit more intuitive. I’ve found myself clicking through multiple screens to get a simple update on lead status, which feels like unnecessary friction when you’re in the flow of managing campaigns.
What recommendations would you give to someone considering this product?
Once you’re sure it’s a fit, take full advantage of its automation features. Honestly, the more you automate, the more you’ll unlock its real potential.
Pros
- Continually Improving Product
- Reliable
- Generous Negotitation
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
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Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
You can optimize sales processes.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise is competitive because: - Sales teams achieve greater efficiency and focus on critical activities through increased productivity, automation, and analytics technologies. - Total accessibility sellers can operate from any location thanks to mobile connectivity and cloud availability. - By consolidating all customer data into a single platform, you can gain a comprehensive understanding of each customer and gain a 360° perspective of them. - Automation of complex procedures, such as approvals and routine operations, which shortens sales cycles and reduces the margin of error.
What is your favorite aspect of this product?
I enjoy Salesforce Sales Cloud Enterprise because: - You can manage all customer data, including contact details, interaction histories, through account and contact management. - Track the development of sales opportunities from identification to deal closure with the help of managing opportunities. - Lead management gathers, classifies and converts leads into sales prospects.
What do you dislike most about this product?
You won't have any problems using Salesforce Sales Cloud Enterprise; It is an incredible tool.
What recommendations would you give to someone considering this product?
I suggest Salesforce Sales Cloud Enterprise because it can be easily tailored to the unique requirements of the business, including reports and workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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