Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.9 /10
CX Score
9.1 /10
Salesforce Sales Cloud Enterprise
8.9 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Engagement Platforms category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Sales Analytics

90

Pipeline Management

89

CRM Integration

88

Internal Sales Collaboration

86

Workflow Automation

86

Omnichannel Campaign Management

84

E-Mail Integration

83

Dialer Integration

83

Next-Best-Action Recommendations

83

Call Management

83

E-Mail Campaign Management

81

Vendor Capability Ratings

Average 84

Breadth of Features

88

Business Value Created

87

Quality of Features

86

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

83

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

80

Salesforce Sales Cloud Enterprise Reviews

Priyanka T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use if you follow the steps/workflow.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Customization, drag and drop feature makes it stand out from applications or frameworks

What is your favorite aspect of this product?

Drag and drop feature is my favourite. It’s effective, efficient, and reliable. Anyone who is new to salesforce can easily follow the steps and get the hang of it.

What do you dislike most about this product?

Integration, during my tenure I found it really difficult on the integration part because it sometimes used to go with the flow but other it just used to disown the flow and stop working. This part was little difficult for me get through.

What recommendations would you give to someone considering this product?

Follow the steps carefully if you do not then you will not get your results at all and won’t even understand were you went wrong while implementing the same.

Pros

  • Reliable
  • Unique Features
  • Saves Time
  • Generous Negotitation

Bhavi U.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

One stop solution product with awesome features...

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce is a solution for all your sales related operations- from tracking to managing performance and business reachouts. My team loves how organised the platform is to navigate with varied features that it provides.

What is your favorite aspect of this product?

It is a product with so many features, where we can run campaigns, with filters to review our performance, plan business strategy better and mainly its integration with diifferent application

What do you dislike most about this product?

Nothing, it is a bit pricy but always worth the money

What recommendations would you give to someone considering this product?

Salesforce is a product that you would not regret buying with its features, with the integration of different application the work flow is seamless within organisation and the team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aliasgar G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Most reliable too for sales database.

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has the best customer support when it comes to responding to tickets as soon as they are raised.Never have we faced any issues with the platform which were not resolved within 12 hours.

What is your favorite aspect of this product?

Multiple integrations and ease of implementation.

What do you dislike most about this product?

The fact that Salesforce is a complex platform and takes time to adapt for freshers

What recommendations would you give to someone considering this product?

If you want to make your sales processes efficient and drive maximum results for the sales team, a planned and organized salesforce set up can easily help you get there be it B2B or B2C sales.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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