What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Lead and Contact Categorization

88

Analytics and Reporting

87

Interaction Planning

87

Prospect Tracking

86

Lead Generation

85

Lead Distribution

85

Omni-Channel Communication Tracking

83

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Business Value Created

82

Ease of Data Integration

82

Availability and Quality of Training

80

Ease of Customization

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Vendor Support

76

monday.com Reviews

David B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It helps me organize my work and work as a team

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

We save a lot of time and get a better return on investment (ROI) thanks to Monday.com's ability to optimize the entire operation. Amazing user interface! It looks incredibly easy to use and is expertly designed, which is great for my large team because we can monitor the status of our tasks, identify any bottlenecks, and set reasonable deadlines.

What is your favorite aspect of this product?

It allows us to monitor how much time has been dedicated to each task. I really like how each assignee can contribute to the project by commenting, attaching files, and making updates. Keeps everyone informed about how the project is progressing. Looking at it through the lens of project management, it's great to see how team members help each other when they need it and how they can meet their deadlines without worrying about having to report a delay.

What do you dislike most about this product?

There were some issues trying to sync the mobile app with the PC version. When I need to get information quickly when I'm out of the office, this is a bit annoying.

What recommendations would you give to someone considering this product?

The flexibility to create my own processes is one of the best advantages. I don't need development staff to modify Monday.com to meet our requirements. As a result of this, our project management has become more efficient and adaptable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Katerina R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

effective for project managament

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Monday.com keeps on my projects runing safe and task are completed in time therefore save time.And all projects are managed on same page

What do you dislike most about this product?

Monday is the best I ever used in project management

What recommendations would you give to someone considering this product?

Monday is made of the best tools for project management.

Pros

  • Helps Innovate
  • Effective Service
  • Inspires Innovation
  • Caring

Mariah R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Fun, Modern Task Management Tool

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Much more modern than compeitiors such as Jirs

What is your favorite aspect of this product?

I love the colors, organization, and notification capability.

What do you dislike most about this product?

Can be challenging to work on too many projects at a time.

What recommendations would you give to someone considering this product?

Great tool for startups and large businesses

Pros

  • Continually Improving Product
  • Unique Features
  • Client's Interest First
  • Generous Negotitation

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