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monday.com
8.7 /10

What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details

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Awards & Recognition

monday.com won the following awards in the Customer Relationship Management - Midmarket category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

3% Negative
8% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Collaboration

87

Lead Management

86

Activity and Workflow Management

86

Account and Contact Management

84

Analytics and Reporting

83

Sales Management

82

Customer Service Management

81

Quote Contract and Proposal

81

Marketing Management

81

Mobile

80

Telephony and Call Center Management

78

Vendor Capability Ratings

Average 81

Quality of Features

85

Breadth of Features

84

Ease of Customization

83

Ease of Implementation

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Availability and Quality of Training

78

Vendor Support

73

Also Featured in...

Product Management

Score 8.9

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Task Management

Score 8.9

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Project Management - Enterprise

Score 8.9

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Lead Management

Score 8.7

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Customer Relationship Management - Small Business

Score 8.4

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Objectives and Key Results

Score 8.4

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monday.com Reviews

Afonsa F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Manage your complex tasks easily with monday.com

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Automation features offered by monday.com are robust and let me automate recurring tasks, built in templets for all types of industries and there uses.

What is your favorite aspect of this product?

It supports a large number of applications which increase the functionality seamlessly and dashboards are also customizable.

What do you dislike most about this product?

Offline access is not offered which could be very important to work while in offline conditions.

What recommendations would you give to someone considering this product?

Highly modified UI let us customize required boards with several types of views, communication options are also available and sharing any types of attachments makes our teamwork more effortless. I must recommend to utilize this tool once in you official carrier.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Kory L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It was a helpful tool, but not enough to keep

Likeliness to Recommend

8 /10

What differentiates monday.com from other similar products?

It can be used as an all-in-one tool, But only if the features/functionality work with your process.

What is your favorite aspect of this product?

The task management flow.

What do you dislike most about this product?

The User Interface.

What recommendations would you give to someone considering this product?

Always signup for the free trial and take time testing it out.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Respectful

Cons

  • Vendor's Interest First
  • Less Generous

Sharon A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Monday.com is pricey and user friendly

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

The presence of the mobile application with rich features like that of the web application makes it easier to manage work from anywhere

What is your favorite aspect of this product?

I like the ease of use of the software to automate repetitive tasks and the notification tab is accurate to provide real-time notifications when there is an update

What do you dislike most about this product?

Integrating the solution with Zoom is time consuming and complex

What recommendations would you give to someone considering this product?

Monday.com is user-friendly and pricey

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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