What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Lead and Contact Categorization

88

Interaction Planning

87

Analytics and Reporting

87

Prospect Tracking

85

Lead Generation

85

Lead Distribution

84

Omni-Channel Communication Tracking

82

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Breadth of Features

85

Quality of Features

85

Usability and Intuitiveness

83

Business Value Created

83

Ease of Data Integration

82

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

77

monday.com Reviews

kevin k.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Amazing software for managing team projects.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The preconfigured templates make overall project management considerably easier. Boards assist us in staying organized across many cross-functional teams so that our teams can cooperate. We can also ask our vendors to collaborate with the team on our boards, which is quite beneficial. We are able to divide the quantity of work we have. It's incredible to be able to see all of my tasks since I normally write things down and lose them, but this format is so clear and effective that I can communicate simply.

What is your favorite aspect of this product?

I enjoy being able to simply arrange and know who is available. Everything is plainly written out and simple for everyone to use, which I think is fantastic. I particularly like the functions that appear while you're working on anything since they provide for more information than simply a blank spot. Allow people to see where you're at with your projects. I particularly enjoy how the boards may be combined to provide a comprehensive project portfolio. The dashboards are also downloaded in a very user-friendly manner.

What do you dislike most about this product?

Subitems are difficult to utilize; it would be ideal if each job could have various columns in the subitem categories. It seems that occasionally you add too much information in the columns. I dislike that the formulae in the columns are so simple; I believe they should have the ability to make them more sophisticated.

What recommendations would you give to someone considering this product?

Before joining the team, the key user who will be deploying the program should be fully educated. You could also question your staff whether they have trouble keeping track of what duties they need to do and when to seek assistance since they don't know when others are busy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Scott W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Daily Software on a Monday

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Because to this program, I've been able to save time and work more efficiently. That I can get to it from any device, desktop or mobile, is a huge plus.

What is your favorite aspect of this product?

That there are a number of approaches to project management in this environment is one of its many strengths. As a visual learner, Monday has been crucial in helping me get things done because of the variety of tools available for use in organizing and keeping track of projects. It's a great tool for keeping tabs on my team's progress and sharing information about certain projects.

What do you dislike most about this product?

I can't think of anything that needs fixing or any places where I might use enhancement right now. Nonetheless, I promise to share my findings with you if I discover anything that seems like a good fit for the platform.

What recommendations would you give to someone considering this product?

If I were an entrepreneur, I would strongly consider using the Monday platform. While there are other viable solutions out there, I believe that the combination of our product's user-friendliness and the vitally required and well-organized features makes for a powerful corporate asset.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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