What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

4
Since last award

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Lead and Contact Categorization

88

Analytics and Reporting

87

Interaction Planning

87

Prospect Tracking

86

Lead Generation

85

Lead Distribution

85

Omni-Channel Communication Tracking

83

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

83

Business Value Created

82

Ease of Data Integration

82

Availability and Quality of Training

80

Ease of Customization

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

79

Vendor Support

76

monday.com Reviews

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Absolutely perfect tool for project management.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The advantages are that work becomes considerably more efficient and critical activities remain concentrated. We use this program to manage all of our many little and complex projects. Without Monday.com, we would have lost a lot of assignments "on the go." On the development side, we assist our developers in gathering all of the information required for the specific project in one location rather than writing several emails. It also aids in better resource allocation by keeping track of finished tasks, and it also aids in year-end evaluations.

What is your favorite aspect of this product?

Monday is extremely adaptable and can accommodate any situation. At the moment, several divisions in our firm are utilizing Monday.com. From online and software development to marketing and management, we have you covered. Monday.com also has a large variety of integrations, which we enjoy. Everything arrives as a ticket/task inside the specified board, and the greatest part is that everyone, including those who are not part of the Monday universe, is kept up to speed since Monday sends notifications when a certain status changes, when you're on the run, the app comes in handy.

What do you dislike most about this product?

Nothing really, it's a large tool with a substantial amount of capabilities, and figuring out how to utilize it for your specific purposes will take some time. But it is something you must accomplish with whichever tool you choose to use.

What recommendations would you give to someone considering this product?

It would be beneficial if you spent some time exploring all of Monday potential and considering how you can best use it. Identify your company's needs and attempt to figure out if it satisfies them. The more personnel you have testing the product, the more input you will receive to assist you make the best selections.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

kevin k.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Amazing software for managing team projects.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The preconfigured templates make overall project management considerably easier. Boards assist us in staying organized across many cross-functional teams so that our teams can cooperate. We can also ask our vendors to collaborate with the team on our boards, which is quite beneficial. We are able to divide the quantity of work we have. It's incredible to be able to see all of my tasks since I normally write things down and lose them, but this format is so clear and effective that I can communicate simply.

What is your favorite aspect of this product?

I enjoy being able to simply arrange and know who is available. Everything is plainly written out and simple for everyone to use, which I think is fantastic. I particularly like the functions that appear while you're working on anything since they provide for more information than simply a blank spot. Allow people to see where you're at with your projects. I particularly enjoy how the boards may be combined to provide a comprehensive project portfolio. The dashboards are also downloaded in a very user-friendly manner.

What do you dislike most about this product?

Subitems are difficult to utilize; it would be ideal if each job could have various columns in the subitem categories. It seems that occasionally you add too much information in the columns. I dislike that the formulae in the columns are so simple; I believe they should have the ability to make them more sophisticated.

What recommendations would you give to someone considering this product?

Before joining the team, the key user who will be deploying the program should be fully educated. You could also question your staff whether they have trouble keeping track of what duties they need to do and when to seek assistance since they don't know when others are busy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rashmeet K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for internal and external communication

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

monday.com makes it very easy to communicate within the team, track projects, allocate tasks and attach documents. At the same time, it is also very helpful in communication and collaborating with the clients. We can host discussions with the clients and document all communication at one place.

What is your favorite aspect of this product?

The way in which monday.com is structured is very helpful. We can easily make hierarchy of things within different boards and folders. The dashboard creation is also very clean and user friendly. It also integrates well with other software like Slack.

What do you dislike most about this product?

I have still not been able to explore all the features of monday.com since it is very vast. I want to do a lot of things and have a lot of ideas on how I want to present my project details but I am still exploring the software. I wish it was more intuitive.

What recommendations would you give to someone considering this product?

You should definitely go ahead and try this software. It is going to make project management very smooth. Discussions and documentations would become very easy. Go through the training videos and you will keep learning about the range of features offered by monday.com.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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