What is monday.com?

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

Company Details


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Awards & Recognition

monday.com won the following awards in the Lead Management category

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monday.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on monday.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love monday.com?

2% Negative
4% Neutral
94% Positive

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Lead and Contact Categorization

88

Interaction Planning

87

Analytics and Reporting

87

Prospect Tracking

85

Lead Generation

85

Lead Distribution

84

Omni-Channel Communication Tracking

82

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Breadth of Features

85

Quality of Features

85

Usability and Intuitiveness

83

Business Value Created

83

Ease of Data Integration

82

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

79

Vendor Support

77

monday.com Reviews

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

All-in-one software, organize our workflow.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

Monday.com answers the problem of task designation or task management. The organization issue is also being addressed. Being able to divide customers with dashboards helps keep all work coherent, and pulses are important for ensuring time isn't wasted getting the correct individuals to see reports/jobs and not becoming too distracted by other established duties.

What is your favorite aspect of this product?

It is simple to operate, and the screen is pleasing to the eyes. It also helps me keep track of my chores, and you can simply go back using the search box and filter options. I prefer having distinct boards for different clients/assignments since it helps to segregate duties and keep things organized. The alerts are also valuable in determining if anything directly affected me or not within our company.

What do you dislike most about this product?

There is nothing I dislike about the application because it assisted both me and the firm with the duties at hand. It also allows us to track progress and tells us when a new assignment is issued.

What recommendations would you give to someone considering this product?

I would strongly suggest Monday.com to others, particularly when utilized for work organizing and shared with other colleagues or clients. Everything is organized there, regardless of how you intend to use it or what it is for. You have the freedom to select the template for managing your tasks. In our scenario, we identify a job and who will do it. Then we provide the essential directions to complete the work in the comments box.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bethany I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for sharing, modifying, and communicating

Likeliness to Recommend

10 /10

What differentiates monday.com from other similar products?

Within my company, monday.com has become indispensable because of the ease with which it facilitates document storage, distribution, and collaboration. It has one of the most excellent interfaces of any tool and is accessible from any computer or mobile device. At the same time, it's nice to have the option to create backups, the ability to work together on documents and see who made what changes make this tool genuinely remarkable.

What is your favorite aspect of this product?

Everything about monday.com has been helpful, and I love it. I appreciate how effectively it functions on mobile devices and how easily I can create and manage to-do lists, take notes, export spreadsheets, and save all of my related papers in one convenient location. It's great that you can quickly share files in a conversation and get updates on any changes made to a document you've worked on.

What do you dislike most about this product?

Options for customization are limited. Almost everything will be formatted if you export a monday.com spreadsheet to Excel that has formulas applied to it.

What recommendations would you give to someone considering this product?

We hoped it would be all in terms of resiliency, data security, and teamwork facilitation, so we're glad we went with it. It's a versatile tool that can be used in a wide variety of settings and is well-suited to the needs of almost any business. It allows for more seamless collaboration by bringing disparate teams together on a unified platform where data can be safely saved and exported in several formats. Give it a shot; you won't be sorry.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Absolutely perfect tool for project management.

Likeliness to Recommend

9 /10

What differentiates monday.com from other similar products?

The advantages are that work becomes considerably more efficient and critical activities remain concentrated. We use this program to manage all of our many little and complex projects. Without Monday.com, we would have lost a lot of assignments "on the go." On the development side, we assist our developers in gathering all of the information required for the specific project in one location rather than writing several emails. It also aids in better resource allocation by keeping track of finished tasks, and it also aids in year-end evaluations.

What is your favorite aspect of this product?

Monday is extremely adaptable and can accommodate any situation. At the moment, several divisions in our firm are utilizing Monday.com. From online and software development to marketing and management, we have you covered. Monday.com also has a large variety of integrations, which we enjoy. Everything arrives as a ticket/task inside the specified board, and the greatest part is that everyone, including those who are not part of the Monday universe, is kept up to speed since Monday sends notifications when a certain status changes, when you're on the run, the app comes in handy.

What do you dislike most about this product?

Nothing really, it's a large tool with a substantial amount of capabilities, and figuring out how to utilize it for your specific purposes will take some time. But it is something you must accomplish with whichever tool you choose to use.

What recommendations would you give to someone considering this product?

It would be beneficial if you spent some time exploring all of Monday potential and considering how you can best use it. Identify your company's needs and attempt to figure out if it satisfies them. The more personnel you have testing the product, the more input you will receive to assist you make the best selections.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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