In Partnership With SelectHub
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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In Partnership With SelectHub
HubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Performance Enhancing
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Marketing Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Business Value Created
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
Score 9.0
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Lead Management
Score 9.0
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Appointment Scheduling
Score 8.9
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Sales Analytics
Score 8.8
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Customer Intelligence
Score 8.8
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Sales Enablement
Score 8.8
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Customer Relationship Management - Enterprise
Score 8.2
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HubSpot Sales Hub Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
HubSpot marketing is amazing
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mary G.
- Role: Finance
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Nov 2021
Stands out in the market
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I think they stand pretty well against salesforce and oracle. I think it’s their customer support team that wins me over
What is your favorite aspect of this product?
I love the user friendly layout and ease of use in general of the product
What do you dislike most about this product?
I think some of their capabilities could be enhanced, such as client contact organization
What recommendations would you give to someone considering this product?
Comparing it against other CRMs
Pros
- Efficient Service
- Effective Service
- Client Friendly Policies
- Appreciates Incumbent Status
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Anmol K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
BIG NO for Enterprises. Misleading Sales Teams
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling
What is your favorite aspect of this product?
Reps can start using it immediately
What do you dislike most about this product?
No customisation, god awful reporting
What recommendations would you give to someone considering this product?
only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away
Cons
- Less Productive
- Less Effective Service
- Less Inspiring
Please tell us why you think this review should be flagged.
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