HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Kyle B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

So much easier to use than SalesForce!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's such an easier to use solution than most others out there. Very little training required and so much less of a need to navigate through chaos compared to SalesForce.

What is your favorite aspect of this product?

The ease of use and ease of training/implementation.

What do you dislike most about this product?

Not having texting built into the platform.

What recommendations would you give to someone considering this product?

Highly recommend this product if you're looking for an easier to use CRM!

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted May 2024

Basic CRM tool, convenient not so sofisticated

Likeliness to Recommend

5 /10

Pros

  • Saves Time
  • Respectful
  • Generous Negotitation
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Under Delivered

Susan S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

HubSpot Sales Hub Has Brilliant features

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I like how reliable and easy to use HubSpot Sales Hub has been. HubSpot Sales Hub is amazing.

What is your favorite aspect of this product?

I like the ease of use of HubSpot Sales Hub. HubSpot Sales Hub has sensational features.

What do you dislike most about this product?

HubSpot Sales Hub is so amazing. No dislikes about HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

I do recommend HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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