HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Satyanarayen R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great CRM to start with

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Breadth of features and cost

What is your favorite aspect of this product?

UI and Customer support

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Less Friendly Negotiation

Mahmuda D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

HubSpot Sales facilitates any-sized sales team.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's Sales Hub is excellent for managing sales and marketing campaigns. This platform is ideal for lead generation, and it is easy to set up pipelines, track contacts, log notes, and schedule follow-ups. Its marketing automation features are well-known, but it also has CRM features to track our sales pipeline, opportunities, probabilities, and activities. Despite being a simple CRM, it's a helpful tool. Thus, it is unique from its competitors.

What is your favorite aspect of this product?

HubSpot Sales Hub has been the start of our digital transformation. It boosted our close rate, sales volume, contact database, and usable data. It has an easy-to-use interface and simplifies reports. The platform is robust and meets business requirements. Integration with marketing and other business facets is seamless. It's helping us see revenue, make accurate projections, and integrate our sales team.

What do you dislike most about this product?

The interface is unorganized, and project information can be cluttered, making it difficult to find specific information. Because we have global clients, we sometimes deal with different currencies, but the exchange rate tool isn't always accurate. The platform is slower with large amounts of data.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is easy to use, has many functional options, and helps sales teams gather data. It enabled us to be onboard and train salespeople quickly. It's easy to filter out unnecessary leads and focus on relevant ones, making it suitable for businesses. My vote is yes!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Extremely intuitive and effective sales platform

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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