HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Greg R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

It gets the job done, but I’d like to see more wow

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has a very convenient mobile app and has a really cool grid view for tracking clients.

What is your favorite aspect of this product?

I really like the grid view for seeing the people I’m working on and working with.

What do you dislike most about this product?

HubSpot can be a little bit limited in its features around communication and analytics

What recommendations would you give to someone considering this product?

I’d recommend trying the full version to see how it fits your needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous
  • Under Delivered
  • Inhibits Innovation

Witold W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

HubSpot has exceeded my expectations!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A great number of features in a free version, very affordable premium versions, and reasonable pricing that grows as you grow.

What is your favorite aspect of this product?

Everything I need in one place - from CRM, through email marketing to CMS. And great analytics. Since we have implemented HubSpot - I see more. Much more. And I can easily use it to increase sales.

What do you dislike most about this product?

There are some minor issues with the data model and slight imperfections in UX. Really - nothing serious.

What recommendations would you give to someone considering this product?

Stop thinking - start using. Start with a free version, and - as soon as you do - go to HubSpot Academy and learn. As you learn, you will be surprised in how much stuff you can actually do with this platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

George G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to navigate, great tool, use daily.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Usability

What is your favorite aspect of this product?

Integrates with email

What do you dislike most about this product?

Not sure

What recommendations would you give to someone considering this product?

Not sure

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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