HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Very Inclusive and Easy to Use CRM

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Marcelo-alegría F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A fast way to increase sales

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I can specify and then continually observe what is most important to me by customizing the contact or company attributes in a single place on the left-hand side. The tasks by queue configuration and the use of notifications to promptly notify me of anything I needed to pay attention to produce the best results. It's a fantastic tool that all sales development representatives ought to use.

What is your favorite aspect of this product?

It includes WordPress, Word Tracker, Mail Chimp, and SEO software features. Hubspot is an excellent choice if you don't have much experience with web development or design and want everything in one place with a simple drag-and-drop interface for making email templates. The filters and tabs are simple to locate, and everything is in one location.

What do you dislike most about this product?

There is room for improvement in the sequence. Limiting the number of contacts per Sequence enrollment reduces the effectiveness of outbound prospecting. De-duping could be done more successfully. Duplicate leads are unpleasant because sometimes when you believe you've found a new business; you discover it already exists under a different URL. Hence, we waste a lot of time.

What recommendations would you give to someone considering this product?

The conditions are satisfied by Hubspot. The navigation is straightforward to use and fulfills all the needs. Our team can quickly call and email prospects with relevant information by using HubSpot's Sequences. Creating a sequence is straightforward when using templates. Seeing the overall opens, clicks, and answers using Analytics for Sequences is helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lorenzoロレンツォ M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Tool for tracking and report leads

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot maintains order and provides solutions that lessen mistakes and wasted time. Its CRM is likewise simple to utilize. It's also wonderful that people may personalize and immerse themselves in their experiences. Our team developed consistent templates for our emails and landing sites, which freed up more time for us to concentrate on creating and disseminating content.

What is your favorite aspect of this product?

We'll be able to expand our database, increase sales, and make strategic business decisions with the support of Hubspot integration, lead creation, and data reporting. After using the program for a while, I'm impressed with the improvements. Our blog is hosted, form submissions are handled by automated marketing emails, and I frequently use Hubspot Academy. Not only to handle sales but also to comprehend the software better.

What do you dislike most about this product?

Among the teams at work are account managers, marketing teams, digital coordinators, and development teams. The calling feature is challenging. Although there could be a number of reasons, the audio quality occasionally makes me feel let down. Tasks take a while to produce and are occasionally only produced automatically, so I have to construct them by hand.

What recommendations would you give to someone considering this product?

HubSpot is a strong but user-friendly piece of technology. In one sense, it can be used effectively by beginners. It offers powerful and valuable features for specialists. The simplicity of usage is HubSpot's best feature. It has unique filters that provide us additional insight into our sales process and stale Deals, and it is simple to configure and simple to make reports.1

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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