What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Ankita S.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

One of the most user friendly CRM in the market

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Very user-friendly interface and experience for CRM users.

What is your favorite aspect of this product?

How easy it is to manage the data and lists for customer engagement.

What do you dislike most about this product?

Nothing, it fulfilled all my requirements.

What recommendations would you give to someone considering this product?

Feature-rich and user-friendly CRM.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Rebekah L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

One stop shop!!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Simple, easy to use, user friendly! You can build all the templates you need and you can communicate with your clients in real-time! This helps us keep our customers happy!

What is your favorite aspect of this product?

I love the ability to chat with our customers and answer any questions or resolve any issues they are experiencing. This saves so much time for us and our customers who don't always have time for phone calls! Being able to track tickets and see how long they have been sitting within seconds.

What do you dislike most about this product?

This is a great software but a little on the expensive side.

What recommendations would you give to someone considering this product?

If you are tired of using multiple software, then you should definitely look into this. It is an all in one platform!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Namrata R.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

CRM with lots of functionalities

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

How easy to manage the data.

What is your favorite aspect of this product?

Easy to operate and manage data.

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

Very good and easy to operate CRM for whole team.

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Acts with Integrity

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