What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Jonathan P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great for smaller businesses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The best part about the HubSpot CRM is that I actually use it. We previously used Salesforce and it was so foreign to me that I rarely ever logged in. Since the HubSpot CRM is connected right from the marketing dashboard I toggle back and forth constantly.
What is your favorite aspect of this product?
I love that it is built to work with the HubSpot leads that are generated through our sites and works with the tools with the lead nurturing and automation tools. For our company, it is a good stepping stone into using the CRM because it shows the value of a CRM to our sales team without requiring all of the extra input of entering each new lead, since HubSpot adds them for us. This automation is what will likely make the CRM work for us where others have not been a fit.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
We needed a CRM and we tried a whole bunch. This platform definitely helped us while we're starting out and does most of the functions we've needed. I'd definitely recommend it to anyone looking for a pretty basic, easy to use CRM.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Jitendra B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Smart tool with Smart features.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Easy to use for both front end user and backend developer. Also front end UI is very easy to understand. Smart content and smart form is unique and differentiate factors.
What is your favorite aspect of this product?
Smart content and smart form is the best features I like most.
What do you dislike most about this product?
Sometimes face bug wih contact section in filers.
What recommendations would you give to someone considering this product?
Very power tool for any company. Must try once.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Angelo S.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2021
The #1 CRM/Automation platform out there
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
They are the leader in marketing/sales/productivity. Their products just work, their support is top-notch, and their services provide real value. While they do exactly what everybody else does, they just do it better.
What is your favorite aspect of this product?
The attention to detail. They make sure that the product not only works great, but looks great as well. It is very easy to use, straightforward, and allows you to customize it to your needs.
What do you dislike most about this product?
The same thing that everybody else says, the price. But for the services/products that they provide, the cost is justified. They have provided scaled-down versions of their software, which is great, but in order to really take advantage of its capabilities you have to be willing to seriously commit.
What recommendations would you give to someone considering this product?
Take a look at competitors because you can find scaled-down versions for cheaper. That being said, there really is no comparing HubSpot and the way they operate to anybody else. They are in a league of their own.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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