What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Dani J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

the easy of analytics and report building

What is your favorite aspect of this product?

Analytics are so easy to use

What do you dislike most about this product?

less connections than SF

What recommendations would you give to someone considering this product?

great second platform if you have SF

Pros

  • Helps Innovate
  • Efficient Service
  • Altruistic
  • Continually Improving Product

Cons

  • Less Friendly Negotiation

Mary G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2021

Stands out in the market

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I think they stand pretty well against salesforce and oracle. I think it’s their customer support team that wins me over

What is your favorite aspect of this product?

I love the user friendly layout and ease of use in general of the product

What do you dislike most about this product?

I think some of their capabilities could be enhanced, such as client contact organization

What recommendations would you give to someone considering this product?

Comparing it against other CRMs

Pros

  • Efficient Service
  • Effective Service
  • Client Friendly Policies
  • Appreciates Incumbent Status

Cons

  • Charges for Enhancements
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

HubSpot marketing is amazing

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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