What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
daniel l.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Great interfaz ans easy to use
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Intuitive, not complex, very usefull for the business users.
What is your favorite aspect of this product?
great work flows of the customer journey, great analytics and very easy to use very intuitive
What do you dislike most about this product?
Support, the y said its 24/7 but they dont have clear SLA´s
What recommendations would you give to someone considering this product?
its a great product you can start small and grow with your business growth, ypu should ask for SLA´s in the contract because the support its slow
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Less Respectful
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Can get pricey with a large crm dataset
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mohammad A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2022
Improve sales process and customer service
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The HubSpot Sales Hub helps small and large businesses manage customer connections and sales processes. It can filter potential consumers so the sales rep can target them effectively. We can track salespeople's activities and so raise sales and corporate revenue. It will also improve the organization's organizational capabilities, allowing the work team to swiftly send an email to all target groups as an advertisement or notification, and follow up if the potential client does not react, increasing the company's new business volume.
What is your favorite aspect of this product?
I enjoy that everything I need is in the prospect's or account's file in Hubspot, so I can search for things quickly. Also, the prospects and tracking email opens/clicks. Our sales team uses Hub Spot CRM to track leads, deals, and prospects. It's a decent tool with decent support. So far, it's the best. I adore Hubspot's user-friendly UI for automating workflows and sequences. I really enjoy how it works with organizing calendar meetings and creating eSignature proposals.
What do you dislike most about this product?
Overall, everything works fine, but it needs greater connectivity with other apps so the user doesn't have to repeat entries and operations, which seems pointless. I also think the mobile app needs to be improved so the user can do more.
What recommendations would you give to someone considering this product?
I recommend using it for its great benefits, as it effectively organizes the sales teams in the organization, and explains a clear work methodology for them, enabling them to follow up on the smallest details with customers, which enables them to increase the ability to target new customers and thus increase sales volume.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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