What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Peter D.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Easy to use CRM
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Hubspot is an easy to use CRM tool with a free plan edition that offers
What is your favorite aspect of this product?
Adding a company by typing/pasting only the domain of the company and a wealth of information is made available by Hubspot such as the revenue of the company, location, company size, and the industry, this information is made available without the need for us to do basic research on the target audience. It has tons of features and capabilities which makes it one of the best CRM tool.
What do you dislike most about this product?
Hubspot CRM pricing is a bit higher compared to other similar CRM products and there is no customer support for the users on the free plan
What recommendations would you give to someone considering this product?
Hubspot is an ideal CRM tool for any team, it can be used across different teams both sales and marketing teams without the need for additional CRM tools, it is very easy to set up and comes with a free edition for a small team and becomes a bit pricing for someone that wants to go for the premium option.
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Bryce J.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Feb 2022
HubSpot CRM - Great
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The cost is lower, the integration of sales and marketing tools.
What is your favorite aspect of this product?
HubSpot works well for end users and helps sales people easily see what is going on with contacts in the CRM.
What do you dislike most about this product?
Building reports can be a little confusing.
What recommendations would you give to someone considering this product?
Evaluate what needs you have and see how HubSpot compares.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Karrie B.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Easy to use but may have way features than needed
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is easy to implement and fairly intuitive to use.
What is your favorite aspect of this product?
My favorite feature is the email sync so that when reviewing a contact all info and emails are all together.
What do you dislike most about this product?
There are lots of features that can be used but feel like they just complicate the process. I am into keeping it simple so many features are not used.
What recommendations would you give to someone considering this product?
HubSpot is easy to use and implement. Don't get bogged down into all it can do or it can be overwhelming. Use what you need and expand to additional features as you need. I wasted too much time building some features out only to realize that I never use them.
Pros
- Effective Service
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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