What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Connor T.
- Role: Sales Marketing
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Jun 2022
Pricey, but a truly elite product in the CRM space
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Quality, support
What is your favorite aspect of this product?
Simplicity and customizability
What do you dislike most about this product?
The back end can be confusing to navigate at times
What recommendations would you give to someone considering this product?
Study the training first, it can help you get up to speed quickly
Pros
- Fair
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Cathy C.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Game-changer for us and our clients
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.
What is your favorite aspect of this product?
How all the Hubs work together.
What do you dislike most about this product?
It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.
What recommendations would you give to someone considering this product?
Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Leila H.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Reliable and effective tool for communication
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Keeping track of everything in Excel became overwhelming. I switched to HubSpot because of this. HubSpot was the ideal fit for our company, allowing us to benefit from a full-featured CRM system at a moderate cost. It was the most effective tool for corporate growth and critical thinking.
What is your favorite aspect of this product?
My organization was able to use Hubspot to design new sales funnels, increase communication, and determine the best approach to communicate with our clients. It provides us with a wealth of information, not only about potential clients but also about our own internal procedures. Hubspot's most useful features are its lead management and ticketing system.
What do you dislike most about this product?
The number of contacts we have determines how many emails we can send. If we deliver a lot of them per month, we'll need to double our contact list only to send additional marketing campaigns.
What recommendations would you give to someone considering this product?
What I enjoy best is that we can get started quickly (and at a reduced cost) and get everything we need when it comes to CRM. However, the instrument has the power to evolve with us as we do. I encourage this tool to everybody who went to work to start their organization's success.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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