What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Olga Z.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use and quick to implement and train staff

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Easy to use and quick to implement and train staff

What is your favorite aspect of this product?

Great UI and out of the box reports

What do you dislike most about this product?

Lack of custom configuration flexibility

What recommendations would you give to someone considering this product?

Use it if you want to get up and running fast

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Mahmuda D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

HubSpot Sales facilitates any-sized sales team.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's Sales Hub is excellent for managing sales and marketing campaigns. This platform is ideal for lead generation, and it is easy to set up pipelines, track contacts, log notes, and schedule follow-ups. Its marketing automation features are well-known, but it also has CRM features to track our sales pipeline, opportunities, probabilities, and activities. Despite being a simple CRM, it's a helpful tool. Thus, it is unique from its competitors.

What is your favorite aspect of this product?

HubSpot Sales Hub has been the start of our digital transformation. It boosted our close rate, sales volume, contact database, and usable data. It has an easy-to-use interface and simplifies reports. The platform is robust and meets business requirements. Integration with marketing and other business facets is seamless. It's helping us see revenue, make accurate projections, and integrate our sales team.

What do you dislike most about this product?

The interface is unorganized, and project information can be cluttered, making it difficult to find specific information. Because we have global clients, we sometimes deal with different currencies, but the exchange rate tool isn't always accurate. The platform is slower with large amounts of data.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub is easy to use, has many functional options, and helps sales teams gather data. It enabled us to be onboard and train salespeople quickly. It's easy to filter out unnecessary leads and focus on relevant ones, making it suitable for businesses. My vote is yes!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Harshita N.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best CRM in Market

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot's software has everything your marketing team needs, from startup to enterprise. Get blogging, social media, landing pages, email, and more.HubSpot's free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

What is your favorite aspect of this product?

inbound marketing, sales, and customer service.

What do you dislike most about this product?

There is nothing that I didn't like about this product. It's very well known product and easy to use in day to day activity

What recommendations would you give to someone considering this product?

HubSpot's free CRM powers your customer support, sales, and marketing with easy-to-use features like live chat, meeting scheduling, and email tracking.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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