HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Matthew L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A easy to use full sales and CRM system

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

We used to workbooks and the difference is the ease of how you move through the platform and interact with it. It is a real time saver.

What is your favorite aspect of this product?

Setting up tasks and tracking leads

What do you dislike most about this product?

Troubleshooting

What recommendations would you give to someone considering this product?

It really depends how you want to use it. Our company has integrated it as an integral part of our sales process.

Pros

  • Enables Productivity
  • Effective Service
  • Continually Improving Product
  • Reliable

Kateryna K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Great CRM for startups and mid-sized orgs

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's much more user-friendly and intuitive for me than some other similar products (like Salesforce). I appreciate it's learning hub and the way it's structured (that's important for me as a junior specialist). Also, numerous integrations with other products like Gmail and Apollo make my life so much easier.

What is your favorite aspect of this product?

The all-in-one sales management system that helps keep records and share them with the team.

What do you dislike most about this product?

Sometimes the tracking of lead activities (like open rate) is inaccurate.

What recommendations would you give to someone considering this product?

Show the tool to your team to make sure that people understand how they're going to collaborate in the hub. Otherwise, it won't be used efficiently.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Overall Satisfied but not life-changing

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

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