What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Antonio B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use on every device

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

easy to use and install

What is your favorite aspect of this product?

CRM is the best

What do you dislike most about this product?

No integration with Microsoft Teams

What recommendations would you give to someone considering this product?

integration with Microsoft Teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanchit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and seamless sales experiences!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot assists us in organizing things, and since everything is contained within a single tool, it is simple to explore, contact the appropriate leads, and update items as needed. I like the Revenues feature; it immediately saves it just by typing the "enter" button, even if you're not pressing the "save" button below. The filters and tabs are simple to discover and it's like there's one spot for all of them.

What is your favorite aspect of this product?

Integrating Hubspot, capturing leads, and reporting data are helpful for expanding our database, increasing revenue, and making wise business decisions. I've been using the software for a while, and I'm impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. not just to learn more about the software, but also to learn how to manage sales more effectively.

What do you dislike most about this product?

I believe that after changing the stage, Hubspot would create tasks automatically. The main issue with HubSpot is the strange manner that it interfaces with Gmail. It takes a while to generate and occasionally it won't even create automatically, so I have to set tasks manually. It does automatically check Gmail, but installing an add-on is necessary in order to manage chats correctly, which is somewhat inconvenient. Additionally, if a client sends you an email, HubSpot will not receive it unless you explicitly add it. Even if you do not use the plugin, HubSpot will automatically receive all subsequent messages in the thread.

What recommendations would you give to someone considering this product?

keeping track of the Lead Owners and the number of leads they have. Separates the Sales Pipeline, the Number of Deals Created, and the Deals Closed for that Month. Every sales or service team should give pulling out each team's performance data a try because it's the greatest tool on the market and has all the necessary features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devanshi K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

User friendly and reasonable pricing

What is your favorite aspect of this product?

HubSpot offers a free plan for basic CRM needs

What do you dislike most about this product?

All features are really helpful, looking forward to more exciting features in the future.

What recommendations would you give to someone considering this product?

I would really recommend anyone to use hubspot with a small or midsized firm

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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