What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Powerful Sales mgmt tool but pricey over time
Likeliness to Recommend
Pros
- Enables Productivity
- Caring
- Respectful
- Security Protects
Cons
- Under Delivered
- Less Transparent
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Greg R.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jan 2023
It gets the job done, but I’d like to see more wow
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot has a very convenient mobile app and has a really cool grid view for tracking clients.
What is your favorite aspect of this product?
I really like the grid view for seeing the people I’m working on and working with.
What do you dislike most about this product?
HubSpot can be a little bit limited in its features around communication and analytics
What recommendations would you give to someone considering this product?
I’d recommend trying the full version to see how it fits your needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Generous
- Under Delivered
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Witold W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
HubSpot has exceeded my expectations!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
A great number of features in a free version, very affordable premium versions, and reasonable pricing that grows as you grow.
What is your favorite aspect of this product?
Everything I need in one place - from CRM, through email marketing to CMS. And great analytics. Since we have implemented HubSpot - I see more. Much more. And I can easily use it to increase sales.
What do you dislike most about this product?
There are some minor issues with the data model and slight imperfections in UX. Really - nothing serious.
What recommendations would you give to someone considering this product?
Stop thinking - start using. Start with a free version, and - as soon as you do - go to HubSpot Academy and learn. As you learn, you will be surprised in how much stuff you can actually do with this platform.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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