What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Chad S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Strongly Advocate for HubSpot

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.

What is your favorite aspect of this product?

HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity

What do you dislike most about this product?

While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.

What recommendations would you give to someone considering this product?

It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ozan Emrah Ç.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Amazing Hub to Manage Marketing, Sales and Leads

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is very user-friendly and efficient product. It has amazing reporting capabilities.

What is your favorite aspect of this product?

It's detailed reporting capabilities is my favourite.

What do you dislike most about this product?

Probably it is because of the security issues, but browser plug-in logs out and does not notify. This results missing mail logs.

What recommendations would you give to someone considering this product?

It is an amazing product to use. It is very easy to learn and its' customizable reports will satisfy everyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nathan G.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Most reliable lead-management software around.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

While the features of Hubspot are similar to others, the ease of use is unrivaled. The ability to integrate every sales tool at hand allows us to maximize productivity.

What is your favorite aspect of this product?

I love how easy it is to integrate new leads from sourcing databases. The sales pipeline is clean, easy to read, and I love how management can easily track all team members' activity in one consolidated location.

What do you dislike most about this product?

I feel like our office is constantly dealing with glitches or downtime. I know your servers can only handle a certain amount of traffic, but it is frequently an issue at critical times. These outages can last from. few seconds to up to an hour. Sometimes Hubspot does not automatically integrate emails sent from my linked Outlook.

What recommendations would you give to someone considering this product?

Integrate as many of your sales, marketing and communication tools with Hubspot. It turns a basic program into an all-in-one work machine. We have a funny saying about living by your Hubspot, because you will find everything you need here.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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