What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Enrica M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

A very complete software to manage leads

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

A great interface and a lot of functions combined together

What is your favorite aspect of this product?

Easy to use and with a great potential in automation

What do you dislike most about this product?

maybe sometimes it's not so easy to understand all the possibilities you have

What recommendations would you give to someone considering this product?

one of the top, definitely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jhinie C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Very efficient!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is a cloud-based CRM platform that allows sales team to streamline pipeline. For me, it offers a better solution and it's customizable and easy to adapt.

What is your favorite aspect of this product?

My favorite aspect of this product is its reporting and analytics feature, it has very customizable and efficient visual reports with real-time updates.

What do you dislike most about this product?

None so far.

What recommendations would you give to someone considering this product?

I would recommend to explore and get a demo first to have a glimpse of features that HubSpot Sales Hub has to offer.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

mona m.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Reliable product with great features & simplicity

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It's simplicity and customisation options with ease of user friendly interface

What is your favorite aspect of this product?

The opportunities it's shows coming from the leads and prospects in the form of graph I like the most

What do you dislike most about this product?

I did not dislike anything about it,I am looking forward to new and upgrade it infact in the coming times

What recommendations would you give to someone considering this product?

I will recommend to integrate SEO platforms to enhance its productivity and will definitely recommend it to other saas users for great prospect analytics

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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