What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

User friendly - valuable CRM system

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Efficient Service
  • Respectful
  • Security Protects

Rome M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

easy implementation

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub is like the Swiss Army knife of sales tools. It's an all-in-one platform that brings together CRM, sales automation, email tracking, and analytics seamlessly. The interface is user-friendly, so whether you're a seasoned pro or new to sales tech, you'll feel right at home. Plus, it grows with your business, making it perfect for startups and big enterprises alike. HubSpot Sales Hub isn't just software; it's a versatile and innovative solution that keeps things simple and effective in the ever-evolving world of sales

What is your favorite aspect of this product?

HubSpot Ecosystem: Being part of the broader HubSpot ecosystem, Sales Hub seamlessly integrates with HubSpot Marketing Hub and HubSpot Service Hub. This integration provides a unified platform for marketing, sales, and customer service, fostering collaboration and alignment across the entire customer journey

What do you dislike most about this product?

So far, the product has been working well. The ease of implementation and data tracking has helped with overall performance.

What recommendations would you give to someone considering this product?

Understand Your Needs: Clearly define your business requirements and goals. Ensure that the features and capabilities of the product align with your specific needs, both current and future. Take Advantage of Trial Periods: Many products offer trial periods. Take advantage of these to explore the product's functionality, user interface, and how well it integrates with your existing processes

Pros

  • Saves Time
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered
  • Less Transparent

Bùi H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

workflow and tracking customer journeys clearly

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Other CRM software I've used like Zoho CRM or Salesforce also have features like HubSpot Sales Hub, but HubSpot's modules and reports have always been an intuitive interface that I love more.

What is your favorite aspect of this product?

Display, module, detailed report Easy to interact and deploy generate leads

What do you dislike most about this product?

The current cost of purchasing Hubsport is somewhat higher than other software of the same type, although the features and efficiency it brings are somewhat better. However, if cost is a consideration, this is a disadvantage

What recommendations would you give to someone considering this product?

If you only use it for personal projects, the free version is quite full of necessary features, but if you use it for a larger campaign you will need to consider the purchase cost.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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