What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Lisa C.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Could be a little more intuitive, but overall good

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

Price was good for us

What is your favorite aspect of this product?

dashboard capability

What do you dislike most about this product?

some lack of intuitiveness

What recommendations would you give to someone considering this product?

worth your effort

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Francois B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great sales and CRM SaaS tool

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Very easy of use especially the task management, compared to Salesforce

What is your favorite aspect of this product?

UI and UX optimised

What do you dislike most about this product?

the analytics and reporting were poor

What recommendations would you give to someone considering this product?

keep working on reporting

Pros

  • Continually Improving Product
  • Helps Innovate
  • Efficient Service
  • Includes Product Enhancements

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It has a very good integration and priced perfect

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much less priced compared to others

What is your favorite aspect of this product?

Its integration with other applications like Outlook, Zoominfo and much more

What do you dislike most about this product?

The customer support

What recommendations would you give to someone considering this product?

Good to go with

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Generous Negotitation

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