What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Activity and Workflow Management

85

Collaboration

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Implementation

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Tim F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great for startup environment

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

starter pack

What is your favorite aspect of this product?

campaigns and email functions

What do you dislike most about this product?

limitations of starter pack

What recommendations would you give to someone considering this product?

best solution for small business

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

William S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2023

Essential to use.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

I'm not sure the difference. But the software it's my daily life now.

What is your favorite aspect of this product?

Ease of use. Training takes like a full day.

What do you dislike most about this product?

Need more data manipulation features.

What recommendations would you give to someone considering this product?

I would recommend this product.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Fair

Kamie N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Extremely easy to use and helps keep me organized!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Much more user friendly

What is your favorite aspect of this product?

I can see all areas on the dashboard at once, without having to sort and open

What do you dislike most about this product?

I do not have any dislikes at this time

What recommendations would you give to someone considering this product?

I definitely recommend trying it out and seeing if it works best for you and your company.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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