What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Activity and Workflow Management
Collaboration
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
André B.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
User friendly tool, very helpful to manage sales
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
User friendly tool
What is your favorite aspect of this product?
Very easy to manage my daily sales tasks and to manage pipeline
What do you dislike most about this product?
So far I do not have anything I dislike about the tool
What recommendations would you give to someone considering this product?
Definetly go ahead. Super useful to improve sales performance of your organization
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great features, used daily, nice lead tracking
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Bryson H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Good, missing table-stakes features in some areas
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
I would say it's UX is better than Salesforce
What is your favorite aspect of this product?
The search feature is pretty powerful and easy to use
What do you dislike most about this product?
The sequencing tool is bad. For some reason, when you reply to your own email in a sequence it doesn't use the original subject line and you have to fill that in every time
What recommendations would you give to someone considering this product?
Good starter tool but there might be better point solutions if you want best in class
Pros
- Respectful
- Acts with Integrity
- Transparent
- Helps Innovate
Cons
- Commodity Features
- Charges for Enhancements
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
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