What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Activity and Workflow Management
Collaboration
Account and Contact Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 8.9
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Sales Enablement
Score 8.8
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.7
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Customer Intelligence
Score 8.5
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HubSpot Sales Hub Reviews
Aayush P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Okay for bigger businesses
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot offers more comprehensive and effective marketing capabilities in its plans for firms looking for an all-in-one sales and marketing platform. Furthermore, these features are offered in product bundles rather than as distinct plan packages or separately paid apps, in contrast to Salesforce.
What is your favorite aspect of this product?
With the free and Starter plans, extensive marketing features are accessible.
What do you dislike most about this product?
sophisticated sales forecasting and reporting, but a more expensive approach is needed.
What recommendations would you give to someone considering this product?
Has a very small learning curve in comparison to other platforms, and offer's a better package of sales and marketing automation.
Pros
- Unique Features
- Inspires Innovation
- Includes Product Enhancements
- Helps Innovate
Cons
- Less Reliable
- Less Efficient Service
- Less Effective Service
Please tell us why you think this review should be flagged.
Anurag P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
"Adaptability no matter your location."
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub is different from others because it's easy to use, works well with other HubSpot tools, and has lots of useful features. It helps sales teams automate tasks, track performance, and customize the tool to fit their needs, making it a great choice for managing customer relationships.
What is your favorite aspect of this product?
My favorite aspect of this product is how it brings together all the activities of our Revenue and Customer Success departments in one convenient hub. The user-friendly interface makes it easy to navigate, and what I love most is the effective analytics tools and automation features.
What do you dislike most about this product?
I hope for a more user-friendly experience in data extraction. Occasionally, it seems challenging to extract specific details based on certain fields, making the process feel somewhat daunting.
What recommendations would you give to someone considering this product?
Explore the user-friendly features, leverage the analytics tools, and ensure ease for a more seamless experience with HubSpot Sales Hub.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Edgar C.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Reliable product with tons of functionality
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Reliable and great support when needing guidance on the project.
What is your favorite aspect of this product?
Pipeline reviews and forecasting have been great as a remote manager
What do you dislike most about this product?
It can escalate in cost when managing tons of marketing contacts. We are always looking for a way to keep our marketing contacts low
What recommendations would you give to someone considering this product?
Make sure it is for you and in your future growth. Seems difficult to escape from once your company relies on Hubspot
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
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