What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Activity and Workflow Management

85

Collaboration

85

Account and Contact Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

78

Mobile

75

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Mawumenyo Atsu N.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Effortless Efficiency with a User-Friendly Hub.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot stands out for its exceptional user-friendliness, providing a seamless experience for users of all levels.

What is your favorite aspect of this product?

I like that HubSpot keeps all our info in one place and makes our work smoother. It stops us from doing the same things twice, helps us talk better with potential clients, and makes sure things keep going smoothly even when our team changes.

What do you dislike most about this product?

Currently, I don't have any dislike for this product. Maybe this answer might change as I keep using it.

What recommendations would you give to someone considering this product?

For potential users, utilize the robust customer support for prompt issue resolution and explore the platform's ability to streamline workflows and enhance client interactions.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Renato G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Love the product, easy to use, and get results!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Result oriented, and easy to use

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

No great mobile support

What recommendations would you give to someone considering this product?

Try it out and you will see if it is for you very quickly

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Helps Innovate

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use but needs newer innovative features

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and how simple the platform is. Other CRM softwares can be over engineered and complicated, at least HubSpot sticks with what it knows and does it well.

What is your favorite aspect of this product?

How easy it is to use and the built in dialer. Many CRM's lack a well made dialer with call recording functionalities.

What do you dislike most about this product?

No next/previous button. A very small thing however it really helps with productivity.

What recommendations would you give to someone considering this product?

Great CRM to go for. Nothing out of the ordinary and not overly complicated but I wish they were slightly more innovative with their software.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Security Protects

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