What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
8% Neutral
89% Positive

Pros

  • Generous Negotitation
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 85

Lead Generation and Funnel Management

88

Sales Collateral Management

87

Collaboration

86

Content Analytics and Scoring

85

Intelligent Search

85

Next-Best-Action Recommendations

84

Multi Device Capability

84

Application Integration

83

Onboarding and Training

82

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

85

Breadth of Features

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Jon W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

A great step forward for CRMs!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

We made the change after 7 years of working directly in Salesforce. Salesforce has a lot of depth and customization capabilities but that was not what we needed. We need a great CRM that can put us on a path to successful lead and client management. Due to a billing snafu, we were able to turn Hubspot around in about a weeks time (not what I would recommend by the way) but we made it happen. The team was great with being able to set us up on the path to success with training, help, and resources. We've moved into Hubspot for the majority of our sales and marketing needs cutting costs and other softwares.

What is your favorite aspect of this product?

My favorite aspect is the depth of features. I don't have to bounce around 3-4 pieces of software anymore. Hubspot is an amazing 1 stop shop for me. I have email, documents, quotes, etc all available at my fingertips. The best part it's all tracked! When it comes to integration they have some great ones. Vidyard is a recent fav!

What do you dislike most about this product?

There is not much I dislike as the way our salesforce was set up was rather clunky and cumbersome to use. If I can be critical some more flexibility on certain reports and dashboard views would be nice.

What recommendations would you give to someone considering this product?

This is a great product that you should put your eyes on if you're in the market for a CRM. They do not disappoint. Also, if you're using other software check for integrations or zaps as a lot of things exist to coincide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use accurate

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Good lead generator and tracker- effective

What is your favorite aspect of this product?

Ease of use and accuracy

What do you dislike most about this product?

I am very happy with it

What recommendations would you give to someone considering this product?

it will be a boon to your lead generation

Pros

  • Continually Improving Product
  • Reliable
  • Includes Product Enhancements
  • Helps Innovate

John H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Excellent sales product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I have no experience from similar products in our company.

What is your favorite aspect of this product?

This is great product that ensures that all sales channels are well managed. Our customers are very happy since we started using this platform since they can monitor the progress of their orders.

What do you dislike most about this product?

I have nothing to dislike from this great product.

What recommendations would you give to someone considering this product?

This is great tool that has been performing effectively in our company and I recommend it to nay business enterprise.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

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