What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 85

Lead Generation and Funnel Management

89

Sales Collateral Management

87

Collaboration

86

Multi Device Capability

84

Content Analytics and Scoring

84

Application Integration

84

Intelligent Search

84

Next-Best-Action Recommendations

84

Onboarding and Training

82

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

HubSpot Sales Hub Reviews

Rebecca A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Fantastic product & features, great support!

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot offers great customizable features, and has a fast responding support team that does an excellent job.

What is your favorite aspect of this product?

It's easy to use, offers great opportunities for lead generation. Trustworthy product and support team.

What do you dislike most about this product?

Some application integrations could be improved.

What recommendations would you give to someone considering this product?

Try to understand exactly how HubSpot can better your company, and if in need of assistance, do not hesitate to contact their support team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

HubSpot is a great application!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anmol K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

BIG NO for Enterprises. Misleading Sales Teams

Likeliness to Recommend

3 /10

What differentiates HubSpot Sales Hub from other similar products?

Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling

What is your favorite aspect of this product?

Reps can start using it immediately

What do you dislike most about this product?

No customisation, god awful reporting

What recommendations would you give to someone considering this product?

only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away

Cons

  • Less Productive
  • Less Effective Service
  • Less Inspiring

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