What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
8% Neutral
89% Positive

Pros

  • Generous Negotitation
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 85

Lead Generation and Funnel Management

88

Sales Collateral Management

87

Collaboration

87

Content Analytics and Scoring

85

Intelligent Search

85

Next-Best-Action Recommendations

84

Multi Device Capability

84

Application Integration

84

Onboarding and Training

82

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

86

Breadth of Features

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

HubSpot is a great application!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anmol K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

BIG NO for Enterprises. Misleading Sales Teams

Likeliness to Recommend

3 /10

What differentiates HubSpot Sales Hub from other similar products?

Just the ease of use. Customisation is poor, flexibility is horrible and service is apalling

What is your favorite aspect of this product?

Reps can start using it immediately

What do you dislike most about this product?

No customisation, god awful reporting

What recommendations would you give to someone considering this product?

only if you are a team of less than 10 sales rep with a simple saas sales process, consider this product. otherwise stay away

Cons

  • Less Productive
  • Less Effective Service
  • Less Inspiring

Jonathan P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great for smaller businesses

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The best part about the HubSpot CRM is that I actually use it. We previously used Salesforce and it was so foreign to me that I rarely ever logged in. Since the HubSpot CRM is connected right from the marketing dashboard I toggle back and forth constantly.

What is your favorite aspect of this product?

I love that it is built to work with the HubSpot leads that are generated through our sites and works with the tools with the lead nurturing and automation tools. For our company, it is a good stepping stone into using the CRM because it shows the value of a CRM to our sales team without requiring all of the extra input of entering each new lead, since HubSpot adds them for us. This automation is what will likely make the CRM work for us where others have not been a fit.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

We needed a CRM and we tried a whole bunch. This platform definitely helped us while we're starting out and does most of the functions we've needed. I'd definitely recommend it to anyone looking for a pretty basic, easy to use CRM.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

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