What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
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Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Generous Negotitation
- Performance Enhancing
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Generation and Funnel Management
Sales Collateral Management
Collaboration
Content Analytics and Scoring
Intelligent Search
Next-Best-Action Recommendations
Multi Device Capability
Application Integration
Onboarding and Training
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Also Featured in...
Lead Management
Score 8.9
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Sales Analytics
Score 8.8
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Sales Engagement Platforms
Score 8.8
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Relationship Management - Midmarket
Score 8.7
View HubSpot Sales Hub in this category (opens in a new tab)
Customer Intelligence
Score 8.6
View HubSpot Sales Hub in this category (opens in a new tab)
HubSpot Sales Hub Reviews
Michael M.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Nov 2021
Recommend to almost ALL of my clients
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The massive number of features available in the CRM alone blew me away. Even more so when I realized you could use the CRM for free. I’ve recently recommended two of my top biking clients: Women Who Risk and Stop Bully Culture upgrade to one of their higher paying plans. There is no sales system I found—and we tried over 50+ other apps and tools that even came close.
What is your favorite aspect of this product?
The deal pipeline. It is a clear, simple and visually to always know exactly where every single one of your prospects is an a deal pipeline. And it improves our sales and our capacity make sales so much because you can have a quick snapshot of you with everything or you can very quickly get an in-depth review and it doesn’t take you like 20 minutes running reports it’s very efficient.
What do you dislike most about this product?
There’s really not a lot that Dislike honestly. Maybe wish they had one plan it was a little bit more affordable just for the ultra strong out but I don’t know it’s hard to say because even the free plan is so good that you almost don’t even need that!
What recommendations would you give to someone considering this product?
I’ve tried over 50 CRM’s and I go back to this one for myself and I recommend it to almost all of my clients. The only ones I don’t recommend it to you if they have some other complex system already set up but usually I recommend Hubspot sales
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chad W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Very intuitive, customizing reports very difficult
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Very intuitive and easy to use.
What is your favorite aspect of this product?
Inegration with other products for prospecting.
What do you dislike most about this product?
Custom report building
What recommendations would you give to someone considering this product?
Use custom properties to your advantage while organizing.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Keegan G.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2021
This is my go-to platform for lead management
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It has similar features to other products like salesforce. However, this is what we use at my current company. The onboarding and training is very in depth, the support team is responsive, and creating sequences and moving people through the sales pipeline is a breeze.
What is your favorite aspect of this product?
My favorite aspect of HubSpot is the ability to customize and automate sequences of outreach. I love that I can create relevant email templates, set times for them to go out, and reminders for when I should call the lead in the sequence. It takes a lot of the work out of sales by automating the minutiae.
What do you dislike most about this product?
Sometimes it has a failure to load, it won't log what I've tried to save, and on one occasion it bugged out and sent an email to a prospect 4 times within 30 seconds.
What recommendations would you give to someone considering this product?
Have a super admin controlling everything. We have 2 super admins, including myself. This is critical for determining who can edit different fields on contact cards, create sequences, workflows, etc. It is paramount that only someone with the knowledge to correctly execute operations has this power.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
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