What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 85

Lead Generation and Funnel Management

89

Sales Collateral Management

87

Collaboration

86

Multi Device Capability

84

Content Analytics and Scoring

84

Application Integration

84

Intelligent Search

84

Next-Best-Action Recommendations

84

Onboarding and Training

82

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

HubSpot Sales Hub Reviews

Rongen R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Hubspot is powerful and scalable but costly.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Hubspot is customizable with lots of tools and features.

What is your favorite aspect of this product?

Ability to create workflow automation and lead generation strategies.

What do you dislike most about this product?

Other external app integrations are not compatible. Hubspot is costly. The Mobile app needs more improvement.

What recommendations would you give to someone considering this product?

Think about long term plans and consider the cost if that's feasible for you before start building your customer data and workflow, otherwise it will be challenging to migrate.

Pros

  • Effective Service
  • Caring
  • Trustworthy
  • Efficient Service

Luiz C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

The best free CRM on market!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Their unique features by free !!!!

What is your favorite aspect of this product?

It helps to serve many clients at a low cost

What do you dislike most about this product?

I fell missing some More features

What recommendations would you give to someone considering this product?

Please, use it or loose your business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cathy C.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Game-changer for us and our clients

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It's not just a CRM, and it's crazy powerful in terms of it meeting Sales, Marketing, and Service needs.

What is your favorite aspect of this product?

How all the Hubs work together.

What do you dislike most about this product?

It's expensive for us as Partners, but we need all the tools in order to be able to help clients use it.

What recommendations would you give to someone considering this product?

Focus on getting rid of external tools and integrating/using HubSpot's features as much as possible.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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