What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

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Since last award

95 Plan to Renew

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Since last award

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
8% Neutral
89% Positive

Pros

  • Generous Negotitation
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 85

Lead Generation and Funnel Management

88

Sales Collateral Management

87

Collaboration

87

Content Analytics and Scoring

85

Intelligent Search

85

Next-Best-Action Recommendations

84

Multi Device Capability

84

Application Integration

84

Onboarding and Training

82

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

87

Ease of IT Administration

86

Breadth of Features

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

82

HubSpot Sales Hub Reviews

Akshay M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Very User-Friendly Product.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. The UI/UX. User Permissions Cost-efficient. Offers provided.

What is your favorite aspect of this product?

Ease of Use is one of the best aspects of using HubSpot. In general it is a great tool and it will certainly help you in streamlining your sales process.

What do you dislike most about this product?

An independent dialler for calling prospects is missing.

What recommendations would you give to someone considering this product?

Do your groundwork, use the trial to the fullest, and then make an informed decision based on various data collected by you and your team..

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

Chad S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Strongly Advocate for HubSpot

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

To put it simply, it is one of the best sales platforms available, invaluable in assisting the sales team in managing the sales pipeline and responding to leads at the appropriate time. Ever since we started using it, our sales have increased by at least 100%.

What is your favorite aspect of this product?

HubSpot Sales Hub is a fantastic application for managing and organizing a business's sales efforts. The CRM system is flexible and includes tools like lead management, email tracking, and call logging. HubSpot's other modules, such as Marketing and Service Hub, can be integrated into the platform for even more streamlined interdepartmental communication and information sharing. We have found the reporting and analytics features to be invaluable for keeping tabs on and assessing the effectiveness of our sales efforts. To sum up, Sales Hub is a tool I would recommend to any company that has a sales team and wants to see increased productivity

What do you dislike most about this product?

While there is much to like about the HubSpot Sales Hub, there are also some ways in which it could be enhanced. One problem is the price, which can be prohibitive for some small businesses. Those unfamiliar with customer relationship management software have also noted that the platform can be difficult to use.

What recommendations would you give to someone considering this product?

It works well for keeping on top of tasks and calls by providing a streamlined system for both. Thanks to the queue, I can easily segment my call logs and maintain a tidy system of organization. Unlike Gmail, which I prefer to use for email, it may not always be the best option for responding immediately to messages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanchit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and seamless sales experiences!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot assists us in organizing things, and since everything is contained within a single tool, it is simple to explore, contact the appropriate leads, and update items as needed. I like the Revenues feature; it immediately saves it just by typing the "enter" button, even if you're not pressing the "save" button below. The filters and tabs are simple to discover and it's like there's one spot for all of them.

What is your favorite aspect of this product?

Integrating Hubspot, capturing leads, and reporting data are helpful for expanding our database, increasing revenue, and making wise business decisions. I've been using the software for a while, and I'm impressed with how it's changed. We use hosting for our blog, form replies are handled by automated marketing emails, and I frequently use Hubspot Academy. not just to learn more about the software, but also to learn how to manage sales more effectively.

What do you dislike most about this product?

I believe that after changing the stage, Hubspot would create tasks automatically. The main issue with HubSpot is the strange manner that it interfaces with Gmail. It takes a while to generate and occasionally it won't even create automatically, so I have to set tasks manually. It does automatically check Gmail, but installing an add-on is necessary in order to manage chats correctly, which is somewhat inconvenient. Additionally, if a client sends you an email, HubSpot will not receive it unless you explicitly add it. Even if you do not use the plugin, HubSpot will automatically receive all subsequent messages in the thread.

What recommendations would you give to someone considering this product?

keeping track of the Lead Owners and the number of leads they have. Separates the Sales Pipeline, the Number of Deals Created, and the Deals Closed for that Month. Every sales or service team should give pulling out each team's performance data a try because it's the greatest tool on the market and has all the necessary features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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