What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Sales Hub won the following awards in the Sales Enablement category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 85

Lead Generation and Funnel Management

89

Sales Collateral Management

87

Collaboration

86

Multi Device Capability

84

Content Analytics and Scoring

84

Application Integration

84

Intelligent Search

84

Next-Best-Action Recommendations

84

Onboarding and Training

82

Vendor Capability Ratings

Average 85

Business Value Created

87

Ease of Implementation

87

Quality of Features

86

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

HubSpot Sales Hub Reviews

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A powerful tool that elevated our sales process

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

In addition to saving time and increasing efficiency by automating tasks such as finding contacts, sending emails and managing responses, HubSpot Sales Hub has allowed us to segment contact lists and personalize messages based on each prospect's data, thereby increasing the response rate and success of our campaigns. We can track and analyze campaign statistics and prospect information within HubSpot Sales Hub to refine our methods and get better results from them.

What is your favorite aspect of this product?

My organization has had great success using HubSpot Sales Hub as a customer relationship management (CRM) system, particularly for sales automation and customer prospecting. The platform's intuitive design and abundance of useful features and capabilities have substantially increased our efficiency in customer acquisition and maintenance. Data management and sales processes can be optimized with the help of HubSpot Sales Hub's excellent support staff and the software's seamless integration with popular third-party applications.

What do you dislike most about this product?

May not be the best choice if you need heavy integration with other products due to its unintuitive design and difficulty to navigate it.

What recommendations would you give to someone considering this product?

We have been able to more effectively manage both our customers and our sales operations because of the time savings HubSpot Sales Hub has provided. This device provides a return on investment and, in our tests, we found that using it was not only easy, but also profitable. So we can highly recommend it.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Akshay M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Very User-Friendly Product.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use. The UI/UX. User Permissions Cost-efficient. Offers provided.

What is your favorite aspect of this product?

Ease of Use is one of the best aspects of using HubSpot. In general it is a great tool and it will certainly help you in streamlining your sales process.

What do you dislike most about this product?

An independent dialler for calling prospects is missing.

What recommendations would you give to someone considering this product?

Do your groundwork, use the trial to the fullest, and then make an informed decision based on various data collected by you and your team..

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Respectful

James E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great CRM & Great Marketing tool.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.

What is your favorite aspect of this product?

My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.

What do you dislike most about this product?

My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.

What recommendations would you give to someone considering this product?

If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

Most Popular HubSpot Sales Hub Comparisons