HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.9 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
82%
Conflict Resolution:
89%
Strategy & Innovation:
86%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

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1% Negative
9% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Trustworthy
  • Saves Time

Feature Ratings

Average 84

Lead Management

87

Collaboration

85

Sales Management

85

Account and Contact Management

85

Activity and Workflow Management

85

Marketing Management

83

Customer Service Management

83

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

80

Mobile

76

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Implementation

83

Ease of Data Integration

83

Business Value Created

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

HubSpot Sales Hub Reviews

Maxwell O.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Aug 2020

It is a great sale productivity tool.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is very secure.

What is your favorite aspect of this product?

Data safety

What do you dislike most about this product?

It offer a full stack of softwares for marketing, sales and customer, so far there is no dislike I love how it works.

What recommendations would you give to someone considering this product?

Yes I would highly recommend it because help business grow without compromise. It is very effective in tracking emails. It allows us to get feedback and constantly improve culture

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2020

Amazing CRM with lead management.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrés Julián G.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

Easy to use, funnel vision is great

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It has one of the best free tier versions out there. I really enjoy the way you can see the leads through the funnel/pipeline, knowing exactly where they are and the actions you have to take to close the lead.

What is your favorite aspect of this product?

The funnel/pipeline view

What do you dislike most about this product?

It's costly. Once you start on the free tier, it's difficul to look somewhere else, and the cheapest paid plan is quite expensive.

What recommendations would you give to someone considering this product?

Try the free version, it's awsome. But a warning: you'll get hooked and it will be difficult to find another vender. but, if Hubspot helps you grow, I'm sure you'll be glad to pay for their CRM solution.

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Trustworthy

Cons

  • Less Generous
  • Vendor's Interest First
  • Less Friendly Negotiation

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