HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Bikash P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

CRM tool that has almost everything

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot CRM has the capability to manage sales, marketing, and even support customers all through its single platform.

What is your favorite aspect of this product?

The favorite aspect of this product is that it offers a basic plan for free and it consists of all the required features for CRM such as sales, marketing, and customer support.

What do you dislike most about this product?

Since all the data are stored on a cloud while using this CRM, I doubt about detail level security and the changes of data breaching is always existing.

What recommendations would you give to someone considering this product?

HubSpot CRM is a wonderful tool for startups with a free plan to get started and of course for those who want to manage sales, marketing, and support all through a single platform.

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Appreciates Incumbent Status

Richard B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great all-in-one product!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A bit more features on the marketing side.

What is your favorite aspect of this product?

The CRM integration.

What do you dislike most about this product?

That there is no pricing step between 50 and 800/month

What recommendations would you give to someone considering this product?

Know they are aiming to have you pay 10k/year for their product, but you can use a connector to use other tools and keep your costs down.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Less Generous

Lauren S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to use with basic email code.

Likeliness to Recommend

5 /10

What differentiates HubSpot Sales Hub from other similar products?

Not sure haven’t had enough experience

What is your favorite aspect of this product?

Drag and drop email builder

What do you dislike most about this product?

Difficult to create journeys

What recommendations would you give to someone considering this product?

Visual journey tool

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Less Performance Enhancing
  • Commodity Features

Most Popular HubSpot Sales Hub Comparisons