HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Carter R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Integrations and usability

What is your favorite aspect of this product?

lead management

What do you dislike most about this product?

Reporting

What recommendations would you give to someone considering this product?

If you don't have someone to manage you sales and marketing data and reporting, you'll need one.

Pros

  • Security Protects
  • Reliable
  • Enables Productivity
  • Efficient Service

Ivan B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Easy to use,

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Its design and architecture encompasses more than just basics. It is thought and designed by teams that work in Sales, customer service and CRM

What is your favorite aspect of this product?

Process automation with Workflows

What do you dislike most about this product?

Improve Landing page design

What recommendations would you give to someone considering this product?

Participate in Hubspot training to take advantage of the tool

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Julia P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Great Platorm, Highly Reccomend

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Very intuitive CRM system, has really nice features like Deal pipeline view which allows employees to visually see a lot of information on the same page. Great CRM tool for small and large businesses alike, like nice interface, clear and concise way to organise sales pipeline and creating deals. A lot of other softwares have similiar feautures just not as fine tuned

What is your favorite aspect of this product?

Templates Tool, has allowed staff to save a lot of time and prevent wasting of time by repeating the same communication to each customer, this feature allows us to send personalised templates depending on how far along the pipeline a customer is.

What do you dislike most about this product?

There isn't really something I dislike about this product to be honest, it has done exactly what promised - maybe the pricing gets more expensive with more licences but that is as expected

What recommendations would you give to someone considering this product?

10/10 would recommend if you are looking for a software that will manage your CRM in a very organised way, a must for any sales company, allows to set reminders, follow up, can use as CRM or sales pipeline in general - depending on needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

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