HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Joseph E.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great productive for helping with sales activity

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

the sales features

What is your favorite aspect of this product?

integration with outlook

What do you dislike most about this product?

Technically it needs re-booting regularly

What recommendations would you give to someone considering this product?

make sure the outlook integration works effectively across your team

Pros

  • Performance Enhancing
  • Helps Innovate
  • Client's Interest First
  • Enables Productivity

Cons

  • Leverages Incumbent Status

Phil P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Industry leading CRM solution

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot offers the most comprehensive CRM solution for sales professionals at the best price in the market. Together, HubSpot Sales Hub provides more value than other competitors.

What is your favorite aspect of this product?

Lead management, lead source categories, and creating email automation for leads are the features we enjoy the most.

What do you dislike most about this product?

HubSpot could provide more hands-on customer service and support after the initial onboarding process.

What recommendations would you give to someone considering this product?

Review HubSpot, Salesforce, and at least 1-2 other sales CRM systems. In our opinion, HubSpot provides pretty much the same core features of Salesforce at a fraction of the cost.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Satyanarayen R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great CRM to start with

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Breadth of features and cost

What is your favorite aspect of this product?

UI and Customer support

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Highly recommended

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Less Friendly Negotiation

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