In Partnership With SelectHub
What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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In Partnership With SelectHub
HubSpot Sales Hub Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HubSpot Sales Hub.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Account and Contact Management
Collaboration
Activity and Workflow Management
Sales Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Engagement Platforms
Score 8.9
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Sales Analytics
Score 8.9
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Customer Intelligence
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
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HubSpot Sales Hub Reviews
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2023
Powerful Sales mgmt tool but pricey over time
Likeliness to Recommend
Pros
- Enables Productivity
- Caring
- Respectful
- Security Protects
Cons
- Under Delivered
- Less Transparent
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Shannon C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to use, but pricey if you want all features
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is easy to integrate contacts and data into HubSpot.
What is your favorite aspect of this product?
The amount of training on how to use the product is wonderful.
What do you dislike most about this product?
The customer support.
What recommendations would you give to someone considering this product?
The most basic package isn't worth much at all. In order to have all of the necessary capabilities for a business, you will need to get the most expensive package. The customer support is lacking quite a bit and the product crashes from time to time.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Saves Time
Cons
- Less Reliable
- Less Productive
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Jakob M.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Vendor Management and Renewal
Submitted Jan 2023
A great CRM for most businesses.
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
Integration with other software rends to be a bit easier than other platforms.
What is your favorite aspect of this product?
It's very easy to manage our contacts and leads
What do you dislike most about this product?
Some of the more "useful" features it touts leave a bit to be desired.
What recommendations would you give to someone considering this product?
Understand that HubSpot is a great CRM for most cases. There are just some features that aren't as fully fleshed out as they should be.
Pros
- Performance Enhancing
- Saves Time
- Transparent
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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