HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Witold W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

HubSpot has exceeded my expectations!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

A great number of features in a free version, very affordable premium versions, and reasonable pricing that grows as you grow.

What is your favorite aspect of this product?

Everything I need in one place - from CRM, through email marketing to CMS. And great analytics. Since we have implemented HubSpot - I see more. Much more. And I can easily use it to increase sales.

What do you dislike most about this product?

There are some minor issues with the data model and slight imperfections in UX. Really - nothing serious.

What recommendations would you give to someone considering this product?

Stop thinking - start using. Start with a free version, and - as soon as you do - go to HubSpot Academy and learn. As you learn, you will be surprised in how much stuff you can actually do with this platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

A easy to use full sales and CRM system

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

We used to workbooks and the difference is the ease of how you move through the platform and interact with it. It is a real time saver.

What is your favorite aspect of this product?

Setting up tasks and tracking leads

What do you dislike most about this product?

Troubleshooting

What recommendations would you give to someone considering this product?

It really depends how you want to use it. Our company has integrated it as an integral part of our sales process.

Pros

  • Enables Productivity
  • Effective Service
  • Continually Improving Product
  • Reliable

George G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to navigate, great tool, use daily.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Usability

What is your favorite aspect of this product?

Integrates with email

What do you dislike most about this product?

Not sure

What recommendations would you give to someone considering this product?

Not sure

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

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