HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Umang T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

All in one customer relationship management tool

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The user interface friendliness, data visibility and lead management is the best that HubSpot Sales Hub has from other similar products.

What is your favorite aspect of this product?

The customer relationship management, user interface friendliness ,data visibility and lead management the favorite aspect of this product.

What do you dislike most about this product?

Nothing as such to dislike.

What recommendations would you give to someone considering this product?

This is the best product if you want your organizations data visibility, customer relationship management and lead management to be at one best place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Margaux L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Powerful Reporting and Analytics: HubSpot's reporting tools allow teams to track performance in real time, offering customizable dashboards and in-depth analytics. This helps businesses make data-driven decisions and monitor the effectiveness of their sales processes with ease.

What is your favorite aspect of this product?

Sales Hub automates repetitive tasks

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Customize Workflows and Automation: One of HubSpot Sales Hub's strengths is its ability to automate repetitive tasks and create personalized workflows. Explore these features to save time on administrative tasks and focus on building relationships with leads.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Effective Service

Ajitkumar K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Enhanced Email Tracking tool

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

They have more detailed tracking insights, such as how much time spent reading emails or engagement heatmaps or website visited

What is your favorite aspect of this product?

Automated transcripting of calls and videos for intro calls and demos

What do you dislike most about this product?

Mobile version needs to be upgraded with same feature of desktop

What recommendations would you give to someone considering this product?

My company has been working more efficiently and effectively within HubSpot Sales Hub.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

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