HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

81

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Nickel and diming approach is old school

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status
  • Commodity Features

Bri B.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use with endless capabilities.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot can be tailored and personalized and tailored/customized to the daily operations of your organization. It keeps us up to date on our follow up tasks and shows us how, when, and where we can get the most out of our client relationships with it's tasks and reporting features.

What is your favorite aspect of this product?

My favorite aspect of this software are the capabilities to keep you on track and streamline your process. The automations are impressively simple and professional.

What do you dislike most about this product?

The accessibility limitations for other team-members, such as the email template limits.

What recommendations would you give to someone considering this product?

It's an investment in your business that will increase your productivity and profit margins, keep you on track and organized, help you plan and budget and manage your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Astrid R.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

iT IS OVERWHELMING @ BEGINNING BUT I LIKE IT NOW

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

FEATURES AND TOOLS

What is your favorite aspect of this product?

THE INFORMATION IS NICELY ORGANIZED

What do you dislike most about this product?

EMAILS NOTIFICATIONS

What recommendations would you give to someone considering this product?

USE THE LEARNING TOOLS

Pros

  • Reliable
  • Saves Time
  • Over Delivered
  • Includes Product Enhancements

Cons

  • Security Frustrates

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